Privacy Policy:

North Star Travel Co., Ltd owns and operates tour booking services and provides said services to customers worldwide who visit Hokkaido and Japan for pleasure. Our services are given as SERVICE in this privacy policy listed below. We value our customer's trust when providing SERVICE. We are committed to maintaining the privacy of your personal information. Our privacy policy clearly describes how we treat personal information we receive.

1.Information we collect

When you visit our website, we may collect personally identifiable information from you as follows.

  • Contact information such as full name, address, telephone number and email address.
  • Personal information such as date of birth, gender, occupation and personal interests
  • Technical information such as log-in ID, password, IP address, cookies, and your device type

2.How We Use Information Collected

We may use information collected for the following purposes.

  • To provide and operate SERVICE
  • To handle customer inquiries
  • To provide useful information and to contact customers
  • To create statistics and other data about SERVICE

3.Providing Personal Information to Third Parties

Unless required by law, we will not provide personal information collected to third parties.


We are committed to protecting customer personal information collected. We maintain safeguards and security measures to prevent leakage, loss, falsification and unauthorized access.

5.Update, Erase and Suspend Your Data

Customers have the right to update, erase and suspend all use of their personal information.
We will apply such requests within a reasonable period following user identity verification.

6.Policy Modifications

We may change this Privacy Policy from time to time. Customers will be notified of any changes by us. Changes in the Privacy Policy will be in effect once they appear on this page.

7.Comments and Questions

If you have any questions, comments or concerns about our Privacy Policy, please contact us.

Please Contact us from this form!!

We will reply in 2 business days.